Scope of Support
When can I request for support?
If you have issues with installation or configuration of functionality within Cabme.
If something is not working in the way it should.
If you find bugs or security issues.
When is support out of the scope of Cabme?
Requesting for a TeamViewer or any online session for the understanding working of a piece of code or the whole system
Integration with 3rd party applications (Tools, POS, ERP, SAAS, CMS, etc.)
If the application core files (PHP, JS, CSS, HTML, Android Studio, JSON) files are modified or edited in any way, we will not be able to support unless all files are restored to its original form of the corresponding version.
If the Database is modified(creating, updating or deleting) manually, the support is Void until a fresh install is done or a backup of the original Database is restored(if available)
Channels for Support
If you have any suggestions, ideas, or comments, or if you (gasp!) found a bug, send email to cloneappsolutions@gmail.com.
We Reply to email conversations and comments on CodeCanyon. The Official Community Forums is on its way and will be released soon.
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